Return Policy



Return and Refund Policy                            

Thanks for shopping at The Shoe Guy!
If you are not entirely satisfied with your purchase, we’re here to help.


You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must :

      • Be unworn
      • Tags still attached, and in the same condition that you received it. Same packaging is preferred but we do understand it is not always possible.
      • Your return must include the receipt or proof of purchase.


If your return is approved and meets return criteria (listed above) we will initiate a refund to your credit card (or original method of payment.) You will receive the credit within a certain amount of days depending on your card issuer’s policies. Typically 3-5 days.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions on how to return your item to us, contact us!

The Shoe Guy In AZ
8607 East Pecos Road ste 133
Mesa, AZ 85212